Media Services Classroom and Event Technology
Description of Service
Classroom and Event Technology provides room design, classroom support, and equipment distribution services to support the instructional technology needs of the university community. We design, install, maintain, and assist our customers with classroom technology solutions throughout the APU campus and regional centers. We also provide portable, self-service equipment for classrooms and events.
Link to Service
To request equipment for an event, please fill out the Media & Technology Request Form.
Audience
Faculty
Staff
Students
Requesting Service
To request equipment for an event, please fill out the Media & Technology Request Form.
Help for Service
For more information, please contact the IMT Support Center at support@apu.edu.
Customer Responsibilities
Our event processing hours are Monday-Friday, 8:00am-5:00pm. We require a minimum of 4 business hours notice for any event (e.g. An event happening Monday morning at 9:00am would need to be submitted all necessary information by the previous Friday at 2:00pm), with larger events requiring 2 weeks notice. With any borrowed equipment, it is the customer’s responsibility to ensure the equipment is returned in the same condition in which it was delivered.
Service Level Agreement
We strive to respond to all requests within 2 business days. We will have all equipment set up and tested by a customer-specified time before the event and train the customer on the equipment's use. During our normal operating hours (Monday-Thursday, 7:00am-10:00pm and Friday, 7:00am-6:00pm), our technicians will show up at the beginning of the events to ensure they begin smoothly, and can also assist you during the event on an on-call basis. After events conclude, our technicians will come and tear down all provided equipment.